TB Dress
Complaint 247682 Details
- Date Occurred: 05/29/2013
- Reported Damages: $110.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased 2 bridesmaid dresses in different sizes. They arrived a week or so apart. The first one arrived a size US4 which was correct, a week later my other dress arrived - US 4 instead of US8!
I have tried for days to contact them to have it resolved. I just want the correct size. I have emailed about 10 times through various avenues then I tried their 'live chat' where they kept disconnecting me over and over I'm so frustrated. I paid my money in good faith and just want what I paid for.
- Anonymous SBID #e985a14e27
- Posted 06/04/2013
Comments
- Frida SBID #1255f334f9
- Posted 06/19/2013
- This their phone number +86-10-62904338. If you are in a different time zone call them at 8am to 5pm (GMT+8) timezone. the live chat also works at the same time. They will be able to guide you from there. Refund & Return Issues are also here. http://www.tbdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1 and http://www.tbdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1. Goodluck
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- tbdressreceptionist SBID #70a281b188
- Posted 06/21/2013
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Dear ,
Thnks for your shopping with TBdress.I am service from TBdress.SO sorry to get back to you here so late.About your issue,would you please let me know your order number so that I could check your order or plz feel free to contact Email: Customer Service Dep. [email protected] , or make call :+86-10-62904338 for your satisfaction of complaint.Hopefully, TBdress could be doing something to remedy for your purchase.
TBdress apologize again for your unhappiness.
Let me know if you still have problems.
Kinds and regards
TBdress -
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Company Statistics
- Complaint Against TB Dress
- Complaints Filed: 191
- Reported Damages: $59,823.70
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