Net 10 - Cell Fone For $160.00 Refund, Due To N
Complaint 244207 Details

PROBLEM WITH NET 1O - SINCE BOUGHT @ E. STBG K- MART, REFUSED TO REFUND $60.00 PLUS TAX FOR THE NEW FONE. ALSO PUT $50.00 FOR AIR TIME & FONE NEVER WORKED FROM THE START. THEY WAS SUPPOSE TO CREDIT AMT., & AFTER TOLD BY CO- I HAD TO PUT ANOTHER $50.00 AIR TIME IN MAY. HAD TO WAIT 72 HRS, 2 BUSINESS DAYS FOR FONE TO WORK, HASN'T WORK & NEVER USED SINCE BOUGHT IT. DISSATIFIED WITH NO REP HELP TO RECIFY PROBLEM @ NOT HELPFUL/ WITH WAITING SEVERAL TIMES FOR OVER 25 MINS. ON HOLD TO TALK TO A REAL PERSON. SPOKE TO A GUY THAT SOUNDED LIKE HE WAS FROM INDIA (COUDLN'T UNDERSTAND ME), ASKED FOR MANAGER- WAS IN THE PHILLIPPINES * NO CO. LOCALLY IN THE U.S HAVE ORIGNIAR RECIEPT, & ALL CONTENTS OF FONE NEVER USED, DEFECTIVE WHEN TOLD COULD MAIL TO TX & HAVE WAIT FOR 30 + DAYS TO GET FIXED & HAVE NO CELL FONE TO USE. CALLED SEVERAL TIMES & NEVER HELPED & 2ND TIME LOCKED OUT OF NET 10 - SAMSUNG, TRAC FONE, NEVER COULD USE & NEVER WORKED. ALL I WANT IS $60.00 FOR REFUND & X2 $50.00 ($100.00), WHCIH CO - REFUSES TO DO & GET MY MONEY BACK FOR TOTAL OF $160.00, PLEASE, CAN YOU HELP, NET 10 REFUSES & NEVER HELPED CORRECT THE DEFECT FROM THE START. THANK YOU. DEB MC DONNELL, E-MAIL @ (Personal Information Removed) & mailing address is : (Personal Information Removed). APPRECIATE YOUR HELP IN THIS MATTER & NEEDED THE CELL FOR MEDICAL REASONS & ETC, BUT TO NO PREVAIL TO CORRECT THIS SITUATION. THANKS. DEBORAH MC DONNELL 5/25/13