RVTL aka Phoenix Labs
Complaint 242835 Details

  • Date Occurred: 05/15/2013
  • Reported Damages: $184.95
  • Location: Palmdale CA - but not positive it's accurate
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a trial offer of RVTL not knowing that they were going to charge my card $89.00 after 14 days and then charge my card $95.95 2 weeks after that. After some serious online digging I found some buried Terms & Conditions which stated that they would automatically send me additional product every 30 days. Then to boot when I called they claimed that no refund could be made because you need to cancel within the 14 days. But the terms and conditions states that used/unused portions can be returned for a refund minus a 20% restock fee!! I was "offered" a refund of 50% only!! And then when I attempted to create an online label for return - low and behold the return address is invalid. I will be disputing this charge on my credit card for sure. Very shady deal.

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Business Profile Summary

  • RVTL logo

Company Statistics

  • Complaint Against RVTL
  • Complaints Filed: 645
  • Reported Damages: $1,123,801.95
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