Broadway-BoxOffice.com - Ticket Order Information (# 12245981)
Complaint 241330 Details

I went to Broadway-BoxOffice.com to order tickets for Event: American Ballet Theatre: Swan Lake Jun 17 2013 7:30PM. The website offered tickets in dress circle for $50 each. I made an order for 2 tickets for total price $148.92. I received the confirmation email without tickets attached.I did not noticed back then that in the confirmation letter instead of DRESS CYCLE that I have ordered there was FAMILY CIRCLE.
YOUR PURCHASE
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Your Purchase Number is 12245981 Purchase Date: Apr 1 2013 1:54PM
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Tickets
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Event: American Ballet Theatre: Swan Lake Jun 17 2013 7:30PM
Venue: Metropolitan Opera at Lincoln Center in New York, NY, United States of America
Section: FAMILY CIRCLE Row: H
Price: $54.00 Each Quantity: 2

Cost
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Tickets: 2 x$54.00 Total: $148.92
Service Fee: 2 x$12.96
Local Pickup Near Venue: $15.00
I did not noticed this discrepancy until I received email with tickets $20 each.
At the same date I bought tickets from Metopera directly with dress circle location cost $50 each. The tickets was provided at the date I made an order.
When I ordered on website Broadway-BoxOffice.com I definitely ordered tickets with dress circle location but the generated invoice changed ordered ticket location to family circle. I did not noticed it until I got tickets via email one month later and it was even different row than in confirmation letter. This two companies definitely created a scheme to trick customers , because the price of family circle $20 each. I paid total $148.92 for two tickets.