Swivel Store
Complaint 23766 Details
- Date Occurred: 10/03/2013
- Reported Damages: $94.11
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Saw the commercial on TV. Advertising was for $19.99 get one and a second one free with $7.99 shipping. Ordered a spice rack on Saturday, September 28th. Received a confirmation for $94.11 (shipping alone was $32.00!!!!
I tried calling the Swivel Store – no answer. Apparently they’re closed on weekends. Finally I got in touch with the fist human on Monday morning – she hung-up on me after saying that the product has been shipped and there is nothing they can do to refund the $. I called back again, she hung-up on me again! I called for the third time another woman (Lorry) answered and recommended to refuse the delivery and MAY BE they will credit some of the $$$.
I called my bank but was unable to file a claim since transaction was still pending. I have to wait until it settles. Bank advised to ship it back save a copy of receipt. There should be 15 days for a refund. The bank promised to go after the transaction if the $ is not credited back in 15 business days. What a pain!!!!
Please do not order anything from the Swivel Store !!!
- lily0757 SBID #094604bd4d
- Posted 10/03/2013
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Company Statistics
- Complaint Against Swivel Store
- Complaints Filed: 10
- Reported Damages: $597.89
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