WorldLink Cargo Services SDN BHD
Complaint 234151 Details

I received an email asking me to pay USD 550 for a parcel on hold in Malaysia. See copy of email below:



Thank you for using WORLD LINK CARGO SERVICES We are mailing you about the delivery of your package No 00676TH, We wish to inform you that your package has been placed on hold by the Malaysian custom authority for some reasons which has violated the shipping policies. As your package was SCANNED at the custom clearance point here in Malaysia they detected that currency was inside your parcel, for further destination to the given address in ( ------------------ )At the check point.

The Malaysian custom detected that you need to pay a Regional TAX that covers both your Country which will help us deliver your package without any problem from any port of entry. Failure to pay soon will be charged to court for violation of rules of custom policy here and in your country.Therefore, to avoid the charge of court, Clearance fees must be paid to the customs duty through which is for the immediate clearance of your package and we have told the sender that before the shipment that the receiver will need to pay some charges before the delivery which is the clearance fee.

For the main time, reference on your status of your package during tracking will be placed on HOLD because you need pay the Clearance and Administrative Fees. This is in accordance to the mode of operations in the Courier sector. We have already taken shipping details for this package from the courier service. You are required to follow all instructions giving to you in other to release your package.

Furthermore, you are required to pay the clearance charges listed below for the immediate release of your package. Upon confirmation of payment, your package will be released to your destination ( -----------------)under Malaysia working time.

Tracking : 00676TH
Outstanding Charges: 0:00
Administrative Charges: $350
Clearance Charges: $200
TOTAL: $550.00 U.S DOLLARS

A total amount of $550.00USD=(Five Hundred & Fifty Dollars Only) has been charge. In acknowledgment to this email, account details shall be provided to you for the payment as stated above for the release of your package.

We appreciate your anticipating co-operation, we are sorry for the in-convenience this may have caused you we do hope to read from you soon. below is our Bank details for your payment,

Here is the account details:
Name.....Jodon Zechi
Address......Malaysia

You are required to locate the nearest western union and make the payment to the name and address of our senior account cash clerk stated above : And Get back to us as soon as you make the payment with a scan copy of your payment receipt for comfirmation. Please be guided accordingly. We are glad to serve you. Thanks.an&a mp;a mp;g t;

Yours Sincerely,
Nadiya Zafar
Customer Service Head
Jodon Zechi Shafira Binti
Mr Max Lewis Account officer Admin Officer
DL: +60-164-504-526
For: Custom Service Malaysia

This message and any attached documents contain information which may be confidential,Subject to privilege or exempt from disclosure under applicable law. These materials are solely,For the use of the intended recipient. If you are not the intended recipient of this transmission, you are hereby notified that any distribution, disclosure, printing, copying, storage, modification Or the taking of any action in reliance upon this transmission is strictly prohibited.