Citibank Mastercard And Kaspersky Anti Virius.
Complaint 233940 Details

  • Date Occurred: 04/19/2013
  • Reported Damages: $69.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Kaspersky Complaint / User Submitted Image #233940
    • Kaspersky Complaint / User Submitted Image #233940
    • Kaspersky Complaint / User Submitted Image #233940

I have been back and forth with Citibank and Kaspersky customer service.Trying to get a refund from Kaspersky for a charge I didn't ok. I disputed it and got a refund but Citibank turned around and put the charge back on. I contact both of them Kaspersky says they see the refund BUT a person at Citibank called Kaspersky. Someone at Kaspersky told Citibank they didn't see the charge and wanted my credit card number. Citibank refused to give it and told me I HAD to call Kaspersky. As you can see I have been getting the run around from both. I have kept the emails from both Citibank and Kaspersky.

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Business Profile Summary

  • Kaspersky logo

Company Statistics

  • Complaint Against Kaspersky
  • Complaints Filed: 6
  • Reported Damages: $420.87
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