Alibaba.com
Complaint 233448 Details
- Date Occurred: 12/17/2014
- Reported Damages: $175.00
- Location: India
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I paid alibaba.com 175$ for batteries...i did not get the item in 120 days....already opened case with alibaba on 17 feb. But after that they did not even respond to my single email.
Order 1022595570 | Case: 411080432
Really looking a scam..no buyer protection...please avoid
- David SBID #8289176b51
- Posted 04/24/2013
Comments
- Mark SBID #3728a6ff04
- Posted 10/17/2013
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David,
I am sorry that you have had a problem with a supplier on Alibaba.com. Please understand that Alibaba.com is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.
With that said, I’d still like to help.
Alibaba.com has a customer service team to assist you. There are a couple of different ways to get in touch with them. One is to fill out our online form. It’s here:
https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fchannel.alibaba.com%2Fcomplaint%2Fhome.htm%3Ftracelog%3Dnewschp_help_complaint or send an email with the particulars of your situation to [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group
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- thumb up
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- Mark SBID #3728a6ff04
- Posted 10/17/2013
-
David,
I am sorry that you have had a problem with a supplier on Alibaba.com. Please understand that Alibaba.com is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.
With that said, I’d still like to help.
Alibaba.com has a customer service team to assist you. There are a couple of different ways to get in touch with them. One is to fill out our online form. It’s here:
https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fchannel.alibaba.com%2Fcomplaint%2Fhome.htm%3Ftracelog%3Dnewschp_help_complaint or send an email with the particulars of your situation to [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group
-
- thumb up
- 0
- thumb down
- 0
- flag
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Company Statistics
- Complaint Against Alibaba.com
- Complaints Filed: 26
- Reported Damages: $13,098.91
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