CCICare.com
Complaint 229912 Details

  • Date Occurred: 04/08/2013
  • Reported Damages: $37.00
  • Location: MA 877-227-3115
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a one month service to help me find a babysitter in my area. I am now getting billed for a second month--$37. I am anxious to nip this in the bud so I don't get billed every month.

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Comments

  • MemberCare
  • MemberCare SBID #e826f201ab
  • Posted 11/25/2013
  • Hi!

    Care.com is an automatically renewing subscription service, as stated on the upgrade page and in our Terms of Use that you agree to upon enrollment. At any point after upgrading, there will be an option to Downgrade the account in your Account & Settings page. This will give you full access for the amount of time you paid for, and will then cancel the subscription instead of renewing at the end of that time period.

    We hope you were able to find the care that you were looking for, and wish you the best!

    Regards,
    Care.com Member Care Representative
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Business Profile Summary

  • CCI Care.com logo

Company Statistics

  • Complaint Against CCI Care.com
  • Complaints Filed: 46
  • Reported Damages: $12,652.81
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.