AT&T
Complaint 22646 Details

I purchased my second cell phone in 2008; it was then that I was first made aware of the "WHITE-DOT" policy for warranty cancel-
lations : "......if the dot turns red, no warranty coverage......" and
that means "full-price" replacement of non-upgradable phones.
I have a three-year-old cell phone with a "red-dot", because it had
been exposed to the high-humidity climate of the metro N.Y. area,
and there is NOTHING WRONG WITH THE PHONE.......bottom -
line : if you have electronic/mechanical problems with your cell, &
the dot is red, you are F____D.