AnastasiaDate.com & Online-Dating-Ukraine.com
Complaint 224390 Details

  • Date Occurred: 03/29/2013
  • Reported Damages: $0.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The same Ukrainian online bride reports her residence in two different geographic locations by using two different online dating sites. On anastasiadate.com she reports herself residing in Kiev, Ukraine.
http://www.anastasiadate.com/profile-dating-foreign-woman-svetlana-1610956.htm
However on online-dating-ukraine.com the culprit reports that she is residing in Uman, Ukraine. Listed under the profile- Unpredictable_Sveta

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Comments

  • graham
  • graham SBID #01bd616377
  • Posted 03/30/2013
  • Hello,
    Thank you for your feedback. At AnastasiaDate we take all our customer concerns very seriously. Our supportive Customer Service Team is always ready to help you 24/7. Please contact us about this complaint as we will need more information from you to help resolve.
    Our Customer Service Department can be reached by phone by dialing toll-free (+1) 800-356-3130 or (+1) 800-234-0036. Additionally we can be reached by clicking on the “contact us” link at the bottom/right of every page on our website. If you are a registered customer, you can also reach us by logging in through our website and clicking on the “LiveSupport” button at the top/right of the page.
    We look forward to hearing back from you soon. For more information about our anti-scam policy please visit: http://www.anastasiadate.com/anastasia-anti-scam-policy.html
    Sincerely,

    Gregory
    AnastasiaDate
    Customer Support Team
    www.anastasiadate.com
  • Was this helpful?
  • graham
  • graham SBID #060f478c02
  • Posted 04/11/2013
  • We strive to insure that this sort of behaviour never occurs on our website. Please get in touch with us and we will look into this matter and, if needs be, delete this lady from our system and reimburse all communication costs between you and the respective lady.
    Our Customer Service Department can be reached by phone by dialing toll-free (+1) 800-356-3130 or (+1) 800-234-0036. Additionally we can be reached by clicking on the “contact us” link at the bottom/right of every page on our website. If you are a registered customer, you can also reach us by logging in through our website and clicking on the “LiveSupport” button at the top/right of the page
    I look forward to hearing from you.
    Thank you,
    Gregory
    AnastasiaDate Customer Service Director
  • Was this helpful?
  • graham
  • graham SBID #060f478c02
  • Posted 04/11/2013
  • We strive to insure that this sort of behaviour never occurs on our website. Please get in touch with us and we will look into this matter and, if needs be, delete this lady from our system and reimburse all communication costs between you and the respective lady.
    Our Customer Service Department can be reached by phone by dialing toll-free (+1) 800-356-3130 or (+1) 800-234-0036. Additionally we can be reached by clicking on the “contact us” link at the bottom/right of every page on our website. If you are a registered customer, you can also reach us by logging in through our website and clicking on the “LiveSupport” button at the top/right of the page
    I look forward to hearing from you.
    Thank you,
    Gregory
    AnastasiaDate Customer Service Director
  • Was this helpful?

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Business Profile Summary

  • AnastasiaDate.com logo

Company Statistics

  • Complaint Against AnastasiaDate.com
  • Complaints Filed: 15
  • Reported Damages: $140,250.51
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.