AT&T
Complaint 221205 Details

I HAD MOBILE SERVICE W/AT&T, I LET MY DAUGHTER COME ABOARD MY ACCOUNT.WHEN THAT WASN'T WORKING OUT,I WAITED TILL MY CONTRACT WAS UP & TOLD AT&T I WANTED MY ACCT. CLOSED. THEY ASKED ABOUT MY DAUGHTER'S LINE AND I SAID THAT WOULD BE BETWEEN THEM & HER. THEY SENT ME A CONFIRMATION OF CLOSED ACCT. WHICH WAS PAID IN FULL AT THE TIME.I WENT TO GET A REFI ON MY HOME AND THERE WAS A NEGATIVE REPORT FROM AT&T FOR 600.00. I HAD NEVER RECEIVED ANY NOTICES, SO I CALLED THEM & TOLD THEM I HAD LONG SINCE CLOSED THAT ACCT. THEY HAD MY DAUGHTER'S CELL # AND ADDRESS IN EUGENE-THEY HAD BEEN SENDING NOTICES TO HER ADDRESS. I LIVE NEAR LINCOLN CITY ON THE COAST.THEY NEVER GOT HER SS# WHEN THEY GOT HER ADDRESS SO THEY HIT MY SS#& IT'S ON MY CREDIT REPORT. WITHOUT HER SS# OR A DEPOSIT THEY GAVE HER SERVICE AND SHUT HER OFF AFTER A 600.00 UNPAID BILL.THEY SAID THEY CAN'T HELP ME CAUSE THEY HAVE TURNED IT OVER TO A COLLECTOR OF WHICH I HAVE NEVER HEARD FROM EITHER. I NEED HELP, PLEASE!! ALOYAL VIEWER- CHERI