Email-help.net
Complaint 216588 Details
- Date Occurred: 03/04/2013
- Reported Damages: $0.00
- Location: Wilmington Delaware
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The man had an Indian accent and represented himself as a Yahoomail agent. The company Max PC was involved in his presentation and penport.microsoft.com
I told him my email issues and he told me that my computer was compromised and if I grace him remote access he could see what was going on. He then transferred me to another person and for $200.00 he could clean my computer like new as it had over 19,000 errors, one year unlimited free help and guarantee. He also told me not even re-formatting my hard drive could correct this and he had never seen anything like it before.
So I purchased McAfee and ran it and it didn't detect any worm, virus or any compromise or threats.
O yes, he told me that if I called back for him to repair all the damage it would be another $49.00 for re-evaluation then the $200.00.
He asked for my email password but I didn't give it.
- Deny SBID #34096d6516
- Posted 03/04/2013
Comments
- Joshua SBID #b5af319951
- Posted 03/15/2013
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I had a similar experience, looking up the number believing it to be Yahoo Tech Support. My laptop had recently been stolen and I had left my yahoo mail open on it at the time of theft so I was somewhat spooked about the possibility of it being compromised. At the time I just wanted to ask Yahoo if they could give me the IP addresses currently using my account, to give me some possible method of tracking down the thief. The Indian man seemed to comply and asked to take control of my desktop with logme123.com. He searched my new computer, and then my girlfriend's and said we had both been compromised with worm viruses, which I believed because I was afraid of getting compromised through my signed-in Yahoo mail and had opened my Yahoo mail on her computer too.
He forwarded us to Max PC Support, and we were suspicious at first until the 'technician' showed us the Max PC Support website (seeming amused at our doubt), which had Microsoft and Apple certified images and customer reviews and appeared legit. He gave us the 2 PC rate of $300 and said the work would take several hours. We paid him and he called back several hours later and asked us to check that our computers were functioning normally, and then attempted to answer my woefully uninformed questions about what all had just happened. It was all very convincingly acted, and he said they would call back once a month for the next year to check on my computer.
I can't believe I fell for this BS. I only hope they didn't end up actually compromising my information. It's terrible that these people prey upon desperate people who are uninformed of the intricacies of their computers. This episode significantly added to my perturbation at being robbed at gunpoint for my laptop two days previously. -
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Company Statistics
- Complaint Against Email-help.net
- Complaints Filed: 2
- Reported Damages: $0.00
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