Scentmatchers
Complaint 213346 Details
- Date Occurred: 02/01/2013
- Reported Damages: $75.00
- Location: Santa Monica, CA apparently
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Ordered a discontinued perfume from this company and their return policy stated "within 90 days...no questions asked". After about 4 weeks we had not received the product so emailed them and they said they had difficulty recreating the scent but would be shipping it soon. We received the product 2 months after ordering then when it smelt NOTHING like the original (rose water would be a good comparison) they refused to refund because it had been longer than 90 days even though THEY were the reason it had shipped so late. The scam is that, regardless of what the product smells like, they ship it so that the refund policy cannot apply. Did some research and they seem to have operated in the past as ScentMakers or something like that but had too many bad reviews and had to re-brand. Pathetic.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 75.00
- Anonymous SBID #5b2f086fe0
- Posted 02/21/2013
Comments
There are no comments posted. Be the first to comment on this complaint
Similar User Submitted Complaints ▼
Scentmatchers Complaint 127111 for $84.97
-
Advertised they could match any discontinued perfume. it was not even close. It had citrus and...
-
Agricala
- Posted on 06/18/2014
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Scentmatchers
- Complaints Filed: 2
- Reported Damages: $159.97
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.