Pura Silk
Complaint 212681 Details

  • Date Occurred: 02/11/2013
  • Reported Damages: $99.95
  • Location: Metro Manila Philippines
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

A banner ad announces magical effects of a cosmetic product. Clicking that brings online user to a "Free Sample" page saying you only spend for shipping. The catch is they give you 18 days to sample product (from shipment date) and then automatically charges your account on an AUTO-ORDER arrangement - details of which are deeply embedded on their fine print details. In fact in their later version this amount is only P79.95 but the credit card was charged $99.95. They give a 1-800 number if you wish to cancel this arrangement. I try this route, after all I am in the Philippines - so I ended up getting the "FREE" sample a month later, but my card already gets billed for $99.95. I suspect the other partner product on the same site which also charged another $99.95 are one and the same. Scammers!!!

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 199.90

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Business Profile Summary

  • Pura Silk logo

Company Statistics

  • Complaint Against Pura Silk
  • Complaints Filed: 452
  • Reported Damages: $120,452.30
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