HEB
Complaint 211604 Details

I am a regular customer at this store and have always had excellent service by polite employees. I purchase a lot of prepared food at the "On The Run Cafe" at the front of the store and it has all been top quality. However, yesterday, I purchased a plate lunch consisting of 2 sides of mashed poatoes and roasted turkey. I have purchased this many times. This time, the turkey had fat on the outer edge and it was cut differently in a thick piece of meat with a big gristle and some kind of thin membrane tissue running through it. It did not look appetizing and I could not eat it. I threw it away. I was surprised that the Cafe would serve this. It was very much out of character for the great food they usually serve. I don't think I want to purchase anymore of the roasted turkey. Something was wrong, I am not sure exactly what.