Access Travel Network
Complaint 210917 Details

I received a message on 2/12/13, from Janine regarding our RCI account. I called her back the next day and she asked if we recently purchased a timeshare in Hawaii and I told her yes. She asked if we had been told about our extra vacation getaways and I said no. She told me that anyone who had purchased Wyndham property within the last two years received extra holiday getaway weeks they could purchase for $399.00. She said we had 12 weeks that were due to expire in April and said if we couldn't use them, she could rent those out to corporate clients. All we had to do was pay $149.00 per week and Access Travel Network would be able to rent these weeks for $1400 per week and we would receive $1200 for each week rented. She even directed me to the RCI website to read about the extra give a way weeks. I was then transferred to Robin Anderson, at 1888 751-5547, ext. 2004, and she went through all of the same information and I agreed to turn over 12 extra vacation getaway weeks at $149.00 per week cost to me = $1788 and gave her my credit card number. I was told it usually takes 60-90 days to receive the cashiers check for payment of the 12 weeks at $1200 per week = $14,400. Fortunantely my credit card company did not allow the charge to go through. Robin called me back the same day and said the charge did not go through. She asked me if I had a Chase credit card and I said yes and she said they usually have problems with that card. She told me I needed to call the toll-free number on the back of my credit card and tell them I authorize the charge, which I did the next day. I'm suppose to call Robin back tomorrow and let her know I authorized the charge. After reading all of the reports on this company, I have decided not to go through with this deal!
I repeatedly told Robin I had read about fradulent reports involving this company and she told me it was a different company and to trust her because "I was in good hands". She was very convincing.