Michelle Betas, In Insure Assist Ltd Company
Complaint 210896 Details

In reference to the complaint against Michelle Bates (Betas)
I have almost become a victim of this scam but have presented all the correspondence and how this company works:

All correspondence is from the same email address, so below I will put the date of each email I received.
The first email was dated January 28, 2013


From: [email protected]
Subject: Job Description
Date: January 28, 2013 12:01:14 PM EST
To: (Personal Information Removed)
Reply-To: [email protected]


Hello Brad,

Thank you for your reply.

I am confident that your skills and abilities will be useful and would like to offer you a position of Key Account Manager. You may find more about salary, hours and duties in the files attached.

Summary of application process:

1. Read job description document and please e-mail me back with your questions and/or agree word.

2. The second stage in our recruitment process involves the completion of application form.

3. We will then contact you by phone within 48 hour period to complete the third stage in our Recruitment process - the Telephone Interview.
This telephone screening process will assist our HR Department to assess your suitability as a Key Account Manager. It will also be an opportunity for you to find out more about our company.

4. Following successful completion of the telephone interview we will ask you to sign our employee agreement. This is the fourth and final stage of our Recruitment process.

The stages are simple and you will start working with our company in 2-3 days.

Note:
Feel free to ask any questions about your job duties and salary.

So, now you are at the first stage, i.e. please read job description document and respond back to me with any questions you might have and/or your interest in moving on to the next step in the process.

My job is to assist you and I will be happy to do the utmost to help you whenever possible.

Thank you,

Michelle Bates
Hiring Manager

Copy from attached Document (Salary, Benefits)


4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639


Why Insure Assist Ltd.?

Where do we start? From a commercial point of view, it’s always reassuring to join a company that’s really going places. The figures speak for themselves – such as four years of growth in a row. Last year our profits were up 19%, making us a tidy £135.4m and helping us create over 2,500 new jobs.

But there’s much more to our Company than just knowing how to make a profit. Currently ranked 27th in ‘The Sunday Times Best Big Companies to Work For’, much as we all work very hard, we try not to make it feel like hard work! After all, if you don’t enjoy what you do, how can our customers enjoy investing with us?

What makes the difference is that working here feels like being part of one big family. And, as clichéd as it might sound, we really do work hard and play hard too. There’s always something going on. It’s a fun place to be and, because we don’t stand on ceremony, everyone has the freedom to be themselves.

Insure Assist Ltd. offers:



• Comprehensive medical and life insurance for you and your dependents;

• Set work schedule;

• Variety of shift options;

• Training and skill building;

up to US$ 1,525.00 weekly;
· 8% from each successful concluded agreement;

The company pays all taxes;
There are NO start up or training fees, you do not have to pay anything from your pocket to start working with our company;
This job will allow you to have another job and no interference with your main place of work.


Insure Assist Ltd. Benefits program:

We recognize that in order to attract and retain talented and dedicated individuals, we must offer a comprehensive and innovative benefits program. Some of the features of our benefits program that set us apart from other employers you may be considering are:

· Health & insurance coverage for domestic partners and their children

· Up to two weeks of vacation, plus personal/family days during your first year of employment

· Up to $1,000 per year in benefits toward child/elder care expenses through the Dependent Care Spending Account.

In addition to providing comprehensive insurance programs and a generous savings plan, we are committed to helping its employees achieve personal success with educational



4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639

assistance and healthy lifestyle benefits. Moreover we maintain programs to help you balance your work and family obligations, that provide child and elder care subsidies, back-up care, and a wide array of other options to help you find, evaluate and pay for care. Our company is proud to be named one of the "100 Best Companies" by Mother magazine for the last five consecutive years.

Overall health and well-being benefits

Health and well-being benefits include medical, dental, and vision insurance as well as a health care flexible spending account. These benefits, which include domestic partner coverage, become effective on the day of our 1st US branch opening and include an annual re-enrollment during which time changes may be made to benefit options. Options for medical insurance include PPO, Traditional Indemnity and two Consumer Driven Health Plans.

Work/life benefits

The benefits included within the area of Work/Life are intended to create a satisfying and productive work environment and can help employees meet their daily professional and personal responsibilities. These include:

· Paid time-off, including vacations, holidays, personal days, parental leave

· Tuition Reimbursement for eligible expenses at 100%

· Healthy Lifestyle Benefits Reimbursement toward health club membership, smoking cessation, or nutritional counseling programs

· Employee Assistance Program provides confidential counseling on such problems as every day stress, substance abuse, and financial issues

· Subsidized Child and Elder Care

· Dependent Care Spending Account with company match up to $1000 per year

· Adoption Reimbursement for adoption-related expenses up to $5,000 per adoption

· Child/Elder care resource and referral services

· Back-up child and elder care

To help employees manage their valuable time, our 1st US branch will also provide convenient on-site services, including a fitness center, cafeteria, take-home meals, medical services, lactation rooms, federal credit union, ATM, company store, dry cleaning and film developing. In addition, most departments permit casual attire every day.

Financial protection benefits

· Disability Coverage

· Short-term Disability replaces all or a percentage of base pay for up to 26 weeks



4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639

· Long-term Disability after 26-week period provides monthly benefits equal to 50% of total pay with flexibility to increase level of coverage

· Life Insurance: Company paid and supplemental with flexibility to increase coverage at group rates.

· Survivor Income Plan provides a monthly benefit to surviving spouses and children.

Financial and retirement planning benefits

Investment Savings 401(k)

· Enrollment at any time

· Employee contributions up to 25% with

· Automatic 2% company contribution

· Dollar-for-dollar company match up to 4%,

· Immediate vesting on company match dollars

· Loan/withdrawal provision

· Stock investment option

· Changes to investment elections/contributions daily

· Defined Contribution Retirement Program annual contribution after one year of service

Group/Legal Financial Planning Services is an optional program that gives you access to financial and legal advisors for issues including estate planning, budgeting, car lease/purchase, insurance and retirement planning, will preparation, and property transfer/closings.

Financial Education program includes access to on-site and e-Learning workshops. One-on-one counseling sessions for eligible associates with dependents needing assistance with the college savings/search process is also available.

Medical Reimbursement

All eligible Insure Assist Ltd. associates are entitled to claim medical reimbursement up to maximum of one month’s basic salary during a financial year, on medical expenses incurred on self and family against submission of necessary medical bills and prescription vouchers and cash receipts. Family includes self, spouse, dependent parents and children.

Leave Travel Assistance (LTA)

LTA is provided to all employed associates. LTA can be availed for an amount equivalent to 1 month’s-current basic salary of our associates in a year. If associates avail LTA once in a block of 2 years he /she shall be eligible for an amount which is equivalent to 2 months basic salary, drawn in the respective block of two-years. An advance of 75% can be drawn before proceeding on leave.







4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639




Loans

Loans in Insure Assist Ltd. are available (subject to approval) for house building, major repair/new purchase, own, daughter’s or dependent sister’s marriage, serious illness- primarily for hospitalization for self, spouse, parents and unmarried children, Victim of natural calamity and on similar compassionate grounds, Purchase of own vehicles (two-wheeler/four wheeler) and Higher Education of children.

Maternity Leave (ML)

ML is granted to female associates as per Maternity Benefit Act and Rules framed there under as applicable.



Flexible Working Hours

To make Insure Assist Ltd. a complete new business model having footprints in designing, financing, constructing and consultancy a flexible timing policy for the company has been put in place.



Copy from Word Document that was attached: Job Description



4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639

Look at the 2012 results: Insure Assist Ltd. was among the top 10 insurance companies that do business in the Australian, New Zealand and European markets. In addition, firms that include Zurich and AIG are our general partners. At the end of the year, the aggregate turnover of the capital assets of these companies surpassed 1.5 billion Euros. Here are some of the preferred investment interests of our alliance: Long-term construction investments, bank product development, diamonds in South Africa, oil and gas extraction. We now have about 1500 staff members around the world. It is our current observation that there is a growing demand for the services that insurance companies provide. Businesses in the insurance industry should keep in mind the increasing uncertainty, even in areas where small alterations are improbable, and should demonstrate versatility, focus more on their clients, and their capability of conveniently delivering products to such clients. We are the best company in the business! When any of our potential or existing clients contact us, we get back to them as quickly as we can. We have almost 250,000 clients, but we want to approach each one as an individual by offering the best fit in product and value, along with excellent customer service.

What Are the Reasons That You Should Join Our Team?

Simply...

• We always seek out the finest employees. So, regardless of where you find yourself at our company, your fellow colleagues will be passionate and knowledgeable!

• From the very beginning, our company has been distinguished by entrepreneurial motivation and an innovative attitude. It is characteristics like these that continue to define both our culture and our workforce.

• You will embark on an exciting career, that takes you to many corners of the globe, when you become a member of our team.

• Being involved with a business that is transforming the insurance industry and worldwide investment service is extremely fulfilling.

• You'll be able to work with and advocate exceptional, top market products.

• We never sit still, and neither should you. Our company has a worldwide presence and a bright outlook, so you'll have a number of opportunities to advance in your career.



A global business development plan has been established for 2013-2014. We are planning to add 2,500 employees and grow our base of active and attracted clients to approximately



4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639

400,000. Comparatively speaking, that is the approximate number of people who live in a fairly large city.

Right now, we want to find some top notch insurance agents. It is particularly critical that we hire Key Account Managers. Every company relies on its Key Accounts. This is the basis of the company and the source of stable income. This is the reason for a very unique attitude in dealing with this sort of person. This is the reason we have these specialists working on our team.

These are some things that a personal manager of a Key Account does: Discusses the possibility of discounts and bonuses, cancels or concludes agreements, carries out calculations.

Serious applicants must pay close attention to our list of job requirements. In addition to the requirements listed, you should also be able to manage the client's financial assets and accept contributions from clients independently. You will use your own judgment to offer discounts to clients based on a variety of factors, such as the length of time the client has been with the company and the amount of his annual payments. Any insurance payments that you accept must be processed within a 12 hour time frame. You can utilize the agent's commission, specified in the contract, right away and in any way you please. The entire workflow is coordinated by the manager of the key account service department, and that is who you will get in touch with should you have any questions. In addition to the previously-mentioned responsibilities, you will continually keep an eye on the competition and bring new clients into the company.

These are the basic job requirements:

• You must be able to promote private insurance trends and attain an established level of business.

• You must seek out and attract new accounts and maintain established ones equitably.

• You must be able to negotiate with management at the upper level.

• You must be able to satisfactorily conclude agreements.

These are the main requirements of the job:

• You must be able to set goals, solve problems and attain results.



4 Royal Crescent, Glasgow G3 7SL, United Kingdom

Company No. SC334216

Phone number: +44 (20) 33222639



•You should know how to plan, manage and control your projects.

•You should focus on results.

• You must be comfortable with Microsoft Office.

Here are the working conditions:

•A stable salary guaranteed as outlined in the Salary & Benefits file, plus a commission on each concluded agreement.



If you have more questions or concerns, just contact me personally at [email protected] or 44 (0) 20 33222639.

We are ready to have you on our team to work on one of the most exciting, and forward thinking lines of business.

Develop and grow right along with our company!

Again, we thank you for checking out our offer.

NB: if you email us and don’t receive a response within 48 hours, please, please, please, check your spam filter, junk mail folder, or whatever it is you use to filter out that nasty spam! We answer EVERY email, so if you don’t get a reply from us it means that the email has been swallowed up somewhere along the line. If you don’t receive a reply from us, we are NOT ignoring you. It means that something has happened to our reply after it has left our mail server. To ensure your receive future important application-related messages from our company, please add [email protected] to your e-mail service's contact list.

Best regards,

Michelle Bates, Human Resources Department



January 28, 2013 12:01:14 PM EST (includes my response)

Hi Brad,

Thank you for your e-mail.

Read this message carefully as it is in your own interest and benefit.

Here is detailed information regarding the application process – from creating an account
to replying to your notification of interview results.

Application process:

NB: Please make sure you enter a valid daytime phone number as we need it in order to contact you for a phone interview.
We will likely not consider your application without it.

Step 1: Create your Office Panel account on Resume Manager Center:

http://apply.insureassistance.co.uk/

Step 2: Log into your private office using our Office Panel (please save/bookmark this link, you will need it to log into your Office Panel):

http://office.insureassistance.co.uk/

Step 3: Complete and submit the Application Form online. We will not consider your application if, for any reason, you do not complete it.
Please feel free to contact me if you have problems with our Online Application, we will troubleshoot to fix any issues that may arise as soon as possible.

Step 4: You need to make sure we receive your Application. Please log into your private office (http://office.insureassistance.co.uk) to see the Status of your Application.
If all went correctly, you should see 'Application Received' status. Please log in regularly to monitor your 'Currect Status'
(Job Interview date, Interview progress, offer/decline, etc.).

We will contact you to confirm the date of our phone interview. Your notification will be sent via e-mail and will appear in 'Messages' folder.
You are welcome to contact us by using our web-based Office Panel for any general inquiries, such as business cooperate, application/employment questions,
technical problem. For us, the greatest satisfaction from our potential candidates is our primary concern. We will do our best to respond to
your messages within 48 hours.

Our staff feels privileged to read your application and learn about your achievements, talents, and goals.
We approach the admission process with sincere respect for you, and we will give your application our most serious consideration.

Thank you for your interest in our company. We wish you all the best.

NB: if you email us and don’t receive a response within 48 hours, please, please, please, check your spam filter, junk mail folder,
or whatever it is you use to filter out that nasty spam! We answer EVERY email, so if you don’t get a reply from us it means that the email
has been swallowed up somewhere along the line. If you don’t receive a reply from us, we are NOT ignoring you. It means that something has happened
to our reply after it has left our mail server. To ensure your receive future important application-related messages from our company,
please add [email protected] to your e-mail service's contact list.

Regards,

Michelle Bates
Hiring Manager
HR Administrative Operations and Support Department



Hi Brad,

Thank you for your e-mail.

We would like to provide you with a detailed explanation of the total process that is involved in what will be the best job of your life.
Until we have a US branch established, you will be working from the comfort of your home. The reason that this job is structured in this manner
is that our company is headquartered in Glasgow, United Kingdom. At this time, we have not yet established an office
in the United States. Until that occurs, representatives will always be necessary to handle some of the matters that pertain to organizational and marketing
issues. Additionally, you will be assisting our company with collection duties in regards to US customers who are behind on their payments.
As a member of our team with full rights, you are authorized to neg