Home Advisor
Complaint 209660 Details
- Date Occurred: 02/11/2013
- Reported Damages: $200.00
- Location: Boulder, Co
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Home Advisor (a.k.a service magic) will not refund money as told for bad leads or if dissatisfied with their service. Sent four leads three of those were no good and didn't get a refund. Was told one to two leads per weeks. Received four in four days and only able to book one appointment. Would not get credit for other three. Over half of my monthly budget in four days, after being told that wouldn't happen. I requested to be cancel which they could do but would not refund my money. Or I could manage the leads and watch not to go over the balance or we would be billed for another month. They don't have a way in their system to stop leads if your balance isn't enough. They will automatically renew doesn't matter if it's been three days or three weeks.
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- ToddC SBID #05f07530c8
- Posted 02/11/2013
Comments
- HASupport SBID #63a0f769af
- Posted 02/12/2013
-
Hi "ToddC" -
I'm sorry to hear that you are frustrated about your experience with us. We do offer lead replacements on a case-by-case basis for reasons such as bad contact information, wrong type of work or wrong area. We could look over your account to see if any of your leads would qualify for a lead replacement and make sure that you get them entered in correctly. You may reach me directly at 303-963-8066 or [email protected] to discuss your concerns more in detail. Thank you in advance for your time.
Thank you,
Mandy Black
HASupport -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Home Advisor Complaint 210130 for $38.00
-
Anonymous
- Posted on 02/12/2013
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Home Advisor
- Complaints Filed: 2
- Reported Damages: $238.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.