Morgan Air Conditioning
Complaint 209200 Details

This business seems a little sketchy--just a gut feeling. I just bought a house last month. I bought a Living Social Voucher for an "A/C Tune up" from Morgan Air. The guy came and did what was asked, then tells me I have a mold problem and talked me into paying $1,200 for a UV light installation and a one-year membership. They financed it for me.
The previous owner of the house said the A/C had been working fine for 7 years with no issues whatsoever. The technician said everything looked great.
Literally 5 days later, my A/C stopped working. I called up Morgan since I had the membership, and they tell me that my "motor" is out, and it'll be another $1,800 to fix! I told them it's a little weird that everything was fine before their "tune up". The technician shrugged and said "these things happen." They then tell me that I can either pay $1,800 for a new motor, on top of the $1,200 I've already paid them, but won't be able to gaurantee something else won't break down, or pay $8,000 for a completely new system, with a 10 year warranty, and three years of membership (semi-annual inspections and cleanings). I felt I was over a barrel, and had them finance the $8,000. Now I have to pay $200/month for the next 5 years. I'm a single female living alone and know nothing about A/C units. Pretty convenient.