PureCollagen
Complaint 208019 Details

I ordered a same of this product to try. A few days later a charge was posted to my account. It was by the name of young something which when googled was a band out of Norway. The bank gave me a number to call but it was not a working number. They filed a fraud report and cancelled and reissued my card. ( a lot of inconvenience with this necessity.). The following day I received this sample from pure collogan with a tiny printed sticker on the back with the same amount of charge as was on my account. I called immediately and cancelled. I then called their customer service. ( again non working numbers). I finally got a working number from the cancellation line. I was informed that the only notification I would have received of automatic drops was on the sticker That arrived with the sample and even that said I had 10 days to cancel. I received the product a few days later, promptly mailed it back with the return number I received from customer service. Now I wait. These people apparently automatically sign you up for a monthly drop with your sample even though they don't say that. B their crooks, don't order their sample. This was upsetting, and just wrong , the way they do you. The bank is working with me on this dispute but lots of wasted time and inconvenience to be ripped off I figure they probably get a lot of people's 150. Wrong.