NetPDL
Complaint 207815 Details

I don't know the physical address, i doubt they have this company is terrible. I want to leave comments in as many forums as possible to warn people so they do not make the same mistake. I called to repay my loan for the full amount and they refused to except the payment saying i was supposed to called three days before the loan is due to tell them you will be paying. 3 things first the women on the phone who orginally arroved the loan told me i wouldnt have to do anything, when the loan was due they would take the money straight from my account. This is not true if you dont call three business days before the payment is due to tell them youre paying they extend you loan automatically to your next payday and tack on an extra $79.00 now im paying back $358.00 for $200 loan. on top of that they sale all your personal information to dozens of companies . You suddenly are getting calls all hours of the day and night from telemarketers. Oh and about 20 -30 emails a day. If they sale all you personal information who knows what else they are selling your social, address, or bank info. Lastly to make matters worst after the intial phone call to approve you, no one will ever answer the 1-888 number to help you. you call over and over wait for 30 mins and get sent to voicemail. So all complaints and conversations have to occur through a customer service message system. They are rude, you never know if you are speaking to manager or not and they called me a lier and told me to check my contract because everything is legal. Which is totally misleading and sad to take advantage of working people who need a little help. I have documented the entire conversation, if anyone is interested in doing business with this company DONT you will regret it.Times may seem hard and you think its worth it, settle for the late rent fee or rice and beans for dinner until your next payday they will take advantage of you and rip you off or worst. trust.