Hui Peng
Complaint 204829 Details

On 20th december i have visisted www.xflxl.com and it looks professional and real one.So i ordered a toshiba laptop and lenovo mobile of total cost $313.20 on 21st december through forieng exchange of Indian Overseas Bank,Trivandrum ,Kerala,India to Bank of China,Gangdong branch,(a/c No:(Personal Information Removed)Zip code-510130).After recieving the money ,they send me mail that ther sent the ordred items through china mail with tracking no:RA299553983CN.After 15 days i recieved the parcel and i have seen only three data traveller only with in the parcel not the ordered items.Plz take needful actions to the persons who had done this chaeting.am copying the emails that they had sent to me.
Dear Ravindra,

China post is a little slow,it uaually takes 15~30 days.Happy New Year!

Yours Sincerely,
Mr.Tony Bin
Customer service manager

----- Original Message -----
From: Ravindrakumar Madhavannair
To: Tony Bin
Date: 2012-12-31, 16:29:44
Subject: Re: tracking number

Hi,
Happy to hear that you send items i ordered.How many days will take it to reach to my address.Happy New Year.
Thanks and Regards
Ravindra kumar

From: Tony Bin <[email protected]>
To: ravindran1955 <(Personal Information Removed)>
Sent: Monday, December 31, 2012 8:59 AM
Subject: Re: tracking number

Hello,
Your goods have been sent via China post today.The tracking number is RA299553983CN,your package can be tracked within 2 business days.You can track it on China post website: http://intmail.183.com.cn/itemstatus_en.jsp
If you have any questions,pls feel free to contact us.Have a nice day!
Thanks&Best regards,
Yours faithfully,
Mr.Tony Bin

----- Original Message -----
From: Tony Bin
To: Ravindrakumar Madhavannair
Date: 2012-12-29, 20:25:51
Subject: Re: notebook computer China Supplier XFLXL Online Store

Yes,we have received your money yesterday.Your goods will be sent next monday.


----- Original Message -----
From: Ravindrakumar Madhavannair
To: Tony Bin
Date: 2012-12-29, 20:15:46
Subject: Re: notebook computer China Supplier XFLXL Online Store

??????????
(1). swift1.docx

I am already remitted USD 313.20 on 21st December 2012 to your A/C No.6216 2120 0000 1022 538 with BANK OF CHINA, Guangdong Br. being the cost of MY ORDER NO.20121220222139
by way of bank transfer as per your instruction. Till I have not receive any confirmation of payment from you. I request you to verfy your A/C and confirm delivery of my order at the earliest. I am awaing your reply

From: Tony Bin <[email protected]>
To: Ravindrakumar Madhavannair <(Personal Information Removed)>
Sent: Monday, December 24, 2012 11:28 AM
Subject: Re: notebook computer China Supplier XFLXL Online Store

Ok,my friend.Thank you!


----- Original Message -----
From: Ravindrakumar Madhavannair
To: Tony Bin
Date: 2012-12-24, 11:02:54
Subject: Re: notebook computer China Supplier XFLXL Online Store

??????????
(1). swift1.docx


From: Tony Bin <[email protected]>
To: Ravindrakumar Madhavannair <(Personal Information Removed)>
Sent: Friday, December 21, 2012 9:31 PM
Subject: Re: notebook computer China Supplier XFLXL Online Store

Dear RAVINDRAKUMAR M,

Ok,my friend.Bank Deposit is a little slow,it would take 3~5 business days,please wait patiently.The delivery address:

Receiver: RAVINDRAKUMAR M
City:(Personal Information Removed)
Country:India
Zip code:(Personal Information Removed)
Tel/Mobile:(Personal Information Removed)
Address:(Personal Information Removed)

If any mistakes,pls let us know.Wish you Happy Shopping!

Yours Sincerely,
Mr.Tony Bin
Customer service manager

----- Original Message -----
From: Ravindrakumar Madhavannair
To: Tony Bin
Date: 2012-12-21, 23:46:08
Subject: Re: notebook computer China Supplier XFLXL Online Store

Hai,
Im remit USD 313.20 to your account no (Personal Information Removed)with Bank of China ,
Guangdong Branch, through Indian Overseas Bank , Trivandrum branch. My order number is (Personal Information Removed)( your id 260 and 2462). Please verify your account and needful to delivery of the purchase items at the earliest as possible.

With regards,
RavindraKumar.M
(Personal Information Removed)



From: Tony Bin <[email protected]>
To: ravindran1955 <(Personal Information Removed)>
Sent: Thursday, December 20, 2012 8:26 PM
Subject: Re: notebook computer China Supplier XFLXL Online Store

Dear RAVINDRAKUMAR M,

We just got your another order below online:

ID?260 Toshiba Satellite P755-S5385 15.6 inch Core i7 2670QM 6GB RAM,750GB HDD
ID?2462 Lenovo LePhone A789

Grand Total: $313.2

Our Bank Deposit info is as follows:

Bank Name : Bank of China Guangdong Branch
Beneficiary Name : Hui Peng
Beneficiary Account :(Personal Information Removed)
Swift Code : (Personal Information Removed)
Zip Code : 510130
Country : China
Bank Address : 197 Dongfeng Xi Lu, Guangzhou, Guangdong Prov., China

NOTICE: Please write "gift" in the purpose of payment,otherwise our bank will charge 30USD from the income.After payment,please send a copy of the receipt and your order No. to our email.We want to remind all customers that they are responsible for all local handling fees and Intermediary bank handling fees. Therefore, customers should confirm the total payment amount with their local bank. Bank Deposit is a little slow,it would take 3~5 business days.

Looking forward to your kind reply.

Kind regards,
Yours faithfully,
Mr Tony Bin
Customer service manager

----- Original Message -----
From: Tony Bin
To: ravindran1955
Date: 2012-12-19, 12:23:55
Subject: Re: notebook computer China Supplier XFLXL Online Store

Dear RAVINDRAKUMAR M,

This is Tony,the customer service manager from www.xflxl.com. We just got your order for one unit ID?260 Toshiba Satellite P755-S5385 15.6 inch Core i7 2670QM 6GB RAM,750GB HDD,the grand total is $293.7,including the shipping.Our Bank Deposit info is as follows:

Bank Name : Bank of China Guangdong Branch
Beneficiary Name : Hui Peng
Beneficiary Account :(Personal Information Removed)
Swift Code : BKCHCNBJ400
Zip Code : 510130
Country : China
Bank Address : 197 Dongfeng Xi Lu, Guangzhou, Guangdong Prov., China

NOTICE: Please write "gift" in the purpose of payment,otherwise our bank will charge 30USD from the income.After payment,please send a copy of the receipt and your order No. to our email.We want to remind all customers that they are responsible for all local handling fees and Intermediary bank handling fees. Therefore, customers should confirm the total payment amount with their local bank. Bank Deposit is a little slow,it would take 3~5 business days.

Looking forward to your kind reply.

Kind regards,
Yours faithfully,
Mr Tony Bin
Customer service manager

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