ExcelaTrim
Complaint 204069 Details
- Date Occurred: 01/24/2013
- Reported Damages: $171.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I saw Rachel Ray's endorsement. Order "free" product, was charged 85.55 and then sent another shipment for 85.55. I had no idea I was going to be charged for the first order OR sent anotherone. When I called to cancel order and return product they said I could not return the free sample but gave me a rma # to return second shipment for credit. I feel totally duped! I also purchased the "free" offer of total clenase 360 at the same time and the same thing happened!!
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 171.00
- gatorgirl218 SBID #5ef8ab9dd0
- Posted 01/24/2013
Comments
- bookcrazed SBID #97ded5c3b4
- Posted 01/25/2013
- Complain to your credit card company. They fraudulently obtained your credit card number and used it for unauthorized purchases. Putting a note in a package does not give them the right to alter a contract without the consent of both parties. The Rachel Ray endorsement was also fraudulent. She never used their product.
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- gatorgirl218 SBID #7e4c7e747a
- Posted 01/28/2013
- Wow...thanks! I did file a dispute on my credit card. I also sent email to Rachel Ray's people...no response from them.
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Company Statistics
- Complaint Against ExcelaTrim
- Complaints Filed: 96
- Reported Damages: $11,942.88
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