Promentors.com
Complaint 199963 Details

I logged on to their email offer on 1/8/2013 for $48.00 payment. It began with down sell offer of $1.00, which I accepted and put in my debit card number.Next thing popped up was an up sell of $47.00, which I did not accept nor authorize-since no information was given as to the exact details of what the system would require me to do, I simply exited the program without signing up for the up sell. Then I tried to cancel by using the reply icon on their email offer. It was rejected by webpage, noting the message could not be delivered. On 1/13/ 2013 I called the number 602 248 2602 and asked to cancel, within the 7 day cancellation period. Person who answered told me it could not be processed until 1/15/2013-past CANCELLATION DATE, BECAUSE THE ACCOUNTING DEPARTMENT WAS CLOSED.NOW, THEY HAVE CHARGED $47.00 MORE TO MY DEBIT ACCOUNT. I CALLED THE NUMBER AGAIN TODAY 1/15/2013-NO RESPONSE. SINCE IT IS NOT TOLL FREE I WAITED 3 MINUTES AND HUNG UP. I think this whole thing is a scam and I want all my money back Then I contacted my bank again and may have to use the bank's claim system, or even go further if I can get their address to contact their state's attorney general or if you can help. Thanks, Dee Waldrep