ConcordTitle
Complaint 199210 Details

We were contacted by Beikman Group with an offer to buy our time share in TRES RIOS Mexico for a very good price. They appeared to be very proffesional with the exception of not informing us of an upfront fee for closing and administration which when confronted about, they apologized profusly. Anyway, they then tranferred the whole deal to Concordtitle for closing the deal. We were asked to pay the closing and administration fee which was equal to 10% of the offered price. We did not have enough money at that time to pay the full amount so through conversation with representatives from ConcordTitle we came to an agreement that we will pay half of the amount now and the rest when we receive the payout. We sent them a wire transfer via our bank for approx. $3,500.
Apparently, this money was to be reimbursed with the payout and they sent us a statement with the sale price and the closing cost included as additional amount to be paid to us once the deal is closed.
Approximately one month before the payout date we received a phone call from Beikman Group sales man asking us whether we have seen the latest e-mail from the ConcordTitle regarding a requirement to pay taxes to the Mexican Government. We then checked our e-mail and sure enough there was a form to sign and a substantial amount to be paid. A day later we received a call from the ConcordTitle people asking for the same. We told them that we do not have that much money available and asked them to deduct it from the final payout. They informed us that they can not do this as the money has to come from the owner and they told us that we have to act fairly quickly in order to close this deal as they have a resposibility to return all the money to the prospective buyer after a certain time frame. At one point the fellow offered to return our first payment and call it a day in order to have a satisfied customer because I said that this is a lot of money and I am a little nervous about this.
That statement and the fact that we could loose the whole deal and we are having financial difficulties made me think that maybe I can get the money and I asked him to give me a chance to get the money as quickly as I can. We went to the bank and arranged for a Loan for $10,000 and my wife made cash advances from her credit cards and line of credit to make up the difference for a total of $14,000. We came up with the money and send it to them via a bank wire transfer. We received a statement from them with a revised total payout which included the tax money as this was also to be reinbursed for a total of approx. $90,000 and the payout date remained the same at December 14, 2012. On the day of the payout I e-mailed them to inquire if all is in order. The secretary replied advising me that our deal is to close at 3:00PM Friday and our money will be deposited into our account by their bank. We should have the money by Monday morning. She also advised that she is starting her vacations so she will not be in next week and if we have any problems to contact one of their managers and she gave us the name which I recognized as I have spoken to him at one time. As luck would have it the money never came. I have been calling them and e-mailing numerous times with no reply. Their phone system answers asking you to leave a message but their voice mail box is always full and does not allow you to leave a message. Today is January 11, 2013 and still no money or response.
We have been scammed big time and in a worst financial situation then before although this deal would have saved us on many fronts.
Is there anything I can do to recover the money I paid out? Please help!!!!