MyAncestory.com
Complaint 197532 Details

  • Date Occurred: 01/07/2013
  • Reported Damages: $20.95
  • Location: Utah

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Went to myancestory.com to look up my heritage. Did the search, Was stated that a $1 fee is charged for the report. No report. My credit card was charged $19.95.Went to live/chat (customer service) and had a chat with Vickie. Was sent to myinfo.com and then sent to "my account" and it Showed the $19.95 + $1. Tried to go back and got a message"account is no longer active". Called the 877# and got a Richard. He said that they are so large he would see what he could do. Was told to log into myinfo1.com to get a refund. Went to the page and could not get into any customer service site. All I could find were complaints about the website myinfo1.com. It looks like the complaints were correct. Its a SCAM

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 20.95

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Business Profile Summary

  • MyAncestory.com logo

Company Statistics

  • Complaint Against MyAncestory.com
  • Complaints Filed: 1
  • Reported Damages: $20.95
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