95ePay.com
Complaint 189445 Details
- Date Occurred: 11/08/2014
- Reported Damages: $10,799.00
- Location: www.uktimberland4u.com
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have shopped from this website www.uktimberland4u.com and paid 107.99 USD for a pair of boots. At first impression the website appeared as a UK based Timberland outlet. Right after placing the order, I have received a weird confirmation of payment message from this website www.95ePay.com showing the correct amount tho. I have asked the seller to provide me a tracking nr that has never arrived and boots never arrived as well. Now both this seller and this money transaction company tell me that I need to pay 20-27 USD more for customs clearence which is another (Inappropriate Content Removed) and a refund would take 180 days to happen as per their company policy.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 107.99
- jackred SBID #c62ed3e4d7
- Posted 12/11/2014
Comments
- 95epay SBID #10d8a750f5
- Posted 12/12/2014
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Dear?Our company 95epay is the legitimate third party payment company.If you have any question about your order ,please contact us by email,[email protected] ?we will try our best to help you resolve this problem,thanks.
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- jackred SBID #c62ed3e4d7
- Posted 12/12/2014
- Yeah I have contacted exactly the same address you ve written. However after 50+ attempts I have clearly decided that you do not have any service staff with a hint of English Language skills. Everytime I wrote you and the company you made the transaction for asked for more money or told me that a refund would take 180 days. Is this what you call a legitimate company???? I DO NOT really...
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- 95epay SBID #cd6060b702
- Posted 12/13/2014
- Dear?We‘re so sorry about this problem,would you please offer me your order details and your email address,we will help you resolve this problem immediately,thank. best Regards.
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- jackred SBID #c62ed3e4d7
- Posted 12/13/2014
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All right, find all details below. Each time I contacted you and the seller I got the same answer: refund takes 180 days as a company policy. This is NOT acceptable and declared on sellers policy statements.
1.Order details:
Credit card : (Personal Information Removed)
Merchant Order No. : (Personal Information Removed)
Order No. : 13523596746801
Payment Date&Time : 11/08/2012 07:27:54 GMT
Amount : 106.99 USD
2.Seller info:
Seller Site ?uktimberland4u.com
Seller contact way ?15204150124
[email protected] -
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- 95epay SBID #cd6060b702
- Posted 12/14/2014
- Dear Jackred?Thanks for your reply,we will give a response to you asap.please check our email in time,thanks.
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- jackred SBID #c62ed3e4d7
- Posted 12/28/2014
- Finally issue resolved and I got a full refund from the seller. Thank you for your cooperation.
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Company Statistics
- Complaint Against 95ePay.com
- Complaints Filed: 88
- Reported Damages: $61,209.37
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