Emerald Lux
Complaint 184326 Details

  • Date Occurred: 11/04/2014
  • Reported Damages: $119.95
  • Location: California

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 10/23/2012, I ordered the kit from Emerald Lux. It was suppose to be free for shipping and handling of 4.95. I didn't see that in 2 weeks they were going to charge me an additional 114.95. I am pretty good at reading all the print and didn't see it. When I got my credit card bill, I was charge 9.95 instead of 4.95 and on 11/04/2012 I was charged 114.95. I finally got through on the phone with them and spoke to a lady who's name was Lola. She informed me that it was in the print and that was that. Shame.....I would have ordered more from them but now I will throw it way. I feel that I was major conned and will let my facebook friends know never to order from them. I have over 500 facebook friends and they have friends. Oh by the way, Lola did tell me that there is a 1 year warranty on electronics. What she didn't tell me was that there are reasons why they do not have to honor the warranty. This is not a good company.

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Business Profile Summary

  • Emerald Lux logo

Company Statistics

  • Complaint Against Emerald Lux
  • Complaints Filed: 145
  • Reported Damages: $19,699.44
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