Vantage Funding
Complaint 177520 Details

I viewed my account Saturday evening only to find that some company posted a check against my account using my banking information in the amount of $30.00. I did not authorize any ACH payment. They stated I had provided information for a loan application and that I was approved. I told her I did not want any loan and to refund. She kept repeating and instructing me to go to a website that didnt work to get my money back. Then she would try to have me state that I approve and am ok with the loan and I kept repeating I did not want the loan and will not approve it. She could not speak proper english, was reading from a script, kept repeating same thing, kept saying "umm umm umm" frequently. I requested to speak to manager and she put me on hold only to disconnect the phone with me. I tried to reach bank today but it is Veteran's Day (banks closed) so I'll have to wait till tomorrow. It's really scary to think how easy a company like this can take advantage of you and create so many barriers to make it difficult to receive a refund. I clearly told the young lady on the phone that this is not news that makes me happy regarding some approval to a loan. I said it was theft. The fact you go into my account and take money without my approval or authorization or first consulting with me but posting transactions against my account is theft. Clearly theft. You can't introduce yourself to me as a legit company by first going into my house and taking stuff and then saying "hi i'm your neighbor. Can I help you out? Maybe offer you your stuff that I took out of your house, back to you and create the image that I'm doing a deed". Company clearly stepped its boundary and legal action needs to be taken. First move is to document, close account, move for investigation with the bank, report to BBB, file report with the local authority where the business is operating out of, and recommend others to stay away or how to resolve issues via websites like this. Sadly, they still have my money so this is a pending issue as of now. (Inappropriate Content Removed) crooks! Karma is a....