Anana Stem Cellactiv
Complaint 177112 Details

In response to a pop-up while on a Costco website on 10/15/12, I was offered as a gift an option to try Anana Skin cream for the price of shipping ($2.95). There was no obvious mention that I was signing up to a contract or that I had to return the item within 15 days and that I would be charged $89.95 and be enrolled in a monthly shipment.
When a $89.95 charge appeared on my card, I called them to request that my card be credited as I had not agreed to anythi, but to try a free product in lieu of $2.95 shipping, I was told that all their instructions were on a website and I should have read them.
There is a very "legal" looking document on their web but it was never part of the original offer. In the document shows a 30 day unhappy guaranty that they says it is not allowed because it is their best product. Through the costumer service I was rude treated and they hand off me because of the other costumers they say.