RealyPay.com
Complaint 176603 Details

I have dealt with a online company called bosshandbagsby.com i quite sure they are a over broad company in the states as the currency was in dollars but there was a option to change to GB pound and i ordered a watch with them and after they took the money from the account i recieved a email saying the product was out of stock they gave me many other options in a conversation between numerous emails they did always reply and that is what made me think they were genuine after i asked for a refund they agreed they would and after taking there fees of 10% they were going to refund 49.01 as the product was originally 54.77 we agreed on the 49.01 to be refunded and after a email regarding that the boss had be contacted and everything was ok to go through they said the refund was going to be sent and then i got a seperate email from RealyPay saying the below on the 22/10/2012 which a heading in the subject saying " Refunding done":
Dear Blair Jahmarie :
We have applied a refund requirement to the band under the order number 12110917549078490H. If you have reached a deal with your seller by negotiation, you could leave the letter alone.
If you have any other concern, please contact with the seller directly or get access to the After-sale Service of our website to reach the seller for the issue. Owing to different operation practice of international banks, it may costs you 20 to 40 days before you receive the money. Please don't worry about it, it's quite common in the daily practice. If you don't receive the money after this period, please contact with the issuing bank of the card.
I replied to the email soon as and have never recieved any contact and my bank told me that it should be in my bank already or pending but there is nothing, so i thinks there is something up. I am not as annoyed with bosshandbags.com because i do get replys when i email but it is Realypay who i have never heard a word from but if it continues i am going to complain about bosshandbags.com also.
Thankyou
Jahmarie