AliExpress
Complaint 175570 Details
- Date Occurred: 09/07/2014
- Reported Damages: $110.00
- Username: meina tang
- Email: [email protected]
- Location: guangdong,china
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Please help i have been cheated on a site called aliexpress i was told i would have 2-3weeks and it i now 60days and the site states that if problem not resolved by 60days you will get refund and now the seller is telling me that i have to wait 90 days,and it does not state that anywhere i think the seller is just trying to throw me about the order number is 1013904164 the site is aliexpress. The shop i bought off of is http://www.aliexpress.com/store/315569 .The street address is Room NO.1004,block-12.Dongyi Alley.Shui Kou Hua Yuan,Bao'an District, Shenzhen China. The city is shenzhen. The state is Guangdong.The country is China (Mainland). The seller is ms meina tang. Please help me.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 0.00
- shaneryan SBID #4e31feed7e
- Posted 11/06/2014
Comments
- Mark SBID #3aba521d59
- Posted 10/02/2013
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I am sorry that you have had a problem with a supplier on AliExpress. Please understand that AliExpress is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.
With that said, I’d still like to help.
AliExpress.com has a customer service team to assist you. The best way to get in touch with them is to send an email with the particulars of your situation to [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group
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Company Statistics
- Complaint Against Ali Express
- Complaints Filed: 24
- Reported Damages: $8,511.67
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