Telus Mobility
Complaint 173849 Details

  • Date Occurred: 11/01/2014
  • Reported Damages: $1,000,000.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Last week, I changed my pay and talk phone to monthly plan and requested the attendant on phone to enable International roaming on my phone. I had Samsung's handset with CDMA technology. I did ask the attendant on phone if this handset will work in UK. The answer was yes it will work. My wife is travelling aline to India. Her conectng flight from London has been cancelled. The mobile phone she is carrying is not working there. I called customer service immediately and I was told that the handset is not compatible with network in UK. I was given wrong information last week. As a result, I am not able to contact my wife who is stranded at London airport.

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Business Profile Summary

  • Telus Mobility logo

Company Statistics

  • Complaint Against Telus Mobility
  • Complaints Filed: 3
  • Reported Damages: $1,003,772.41
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