Pos Florist Concierge
Complaint 167279 Details

Ordered one dozen red roses for a funeral to be delivered to the Ft Gay Freewill Babtist Church. The man on the phone quoted $69.00. I mentioned it being a little high priced but said ok. Then he sait the total comes to $97.00. I said thats too much, I'll look else where. Then he said hold on a second, and after a few seconds said how bout $71.00? I said that would work. and gave him my check card info. I was at the church the same day when the flowers were delivered and there was only 6 roses and the arrangement looked on the cheap side. After I got home, I called them and no one answered the phone, so I called from my cell phone and when the lady answered, I questioned her about it and she said hold on you can talk to the man that took the order. After asking him why only 6 roses? He said thats what we agreed on and I said, thats not true and he said, "you're a liar". so I told him I was calling the bank to stop payment and hung up. When I called the bank, the lady told me it was too late and that I would have to wait until the charge showed up on my account then dispute the charge and they would have to void my card and send me a new one. so thats the process I going thru at this time. I feel that if the order is 1/2, then should the price also.