Archive.com and OneGreatFamily.com
Complaint 163749 Details

  • Date Occurred: 10/01/2014
  • Reported Damages: $59.88
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a 7 day free trial with Archive.com and received notice that they had recieved my cancellation request and cancelled the account on Oct. 1/12.
My credit card shows a charge from Archive.com for $ 39.95 on Oct 1/12 and $ 59.88 from OneGreatFamily.com on Oct. 2/12
How do I get them to reverse these charges ?
Thanks.

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Comments

  • ArchivesAdmin
  • ArchivesAdmin SBID #ecc87b31af
  • Posted 10/29/2014
  • We are sorry you were charged after you cancelled. We would like to take care of that issue, if you will please call us at 1-888-896-4442. For OneGreatFamily.com you will want to contact their support line at 1-877-643-8733.
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Business Profile Summary

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Company Statistics

  • Complaint Against Archives.com
  • Complaints Filed: 424
  • Reported Damages: $24,090.81
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