MygenOnline LLC
Complaint 16158 Details

I used my debit card to invest money into this company. It is a networking marketing company that sets up a web site for its customers. This web site has four distinct areas; Shopping, dating services, medical insurance (new policies for imminent law), and finally, travel. I supposedly have over 20,000 total views to my site without one sale. I asked for information about this. I wanted to know exactly how I can view and see what potential buyers did once entering my site. I also asked for steps in getting a refund very early on (early June, 2011) obviously without any progress. Many times I have called their Customer Service # 1-(877)355-9886 without an answer and, when answered, without being connected to proper relations. The old customer service manager was named Chris and he is apparently no longer with them and a guy named Iggy has taken over (previous customer service representative). I spoke to Mike when ordering the investment business. I was contacted by Boost Media several times after the initial payment asking for credit information in hopes to facilitate my interest and to improve traffic with the claims that they needed to know what they can offer based on my credit limits. Never got a record sent to me either directly or electronically by sales as no one has ever returned an e-mail I sent. Thank you for your support and genuinely hope that something can be done as I am in serious debt going to school full time and losing my driving job due to serious knee problems. $200 is a good amount of money for me at this time.