Beftred
Complaint 161294 Details
- Date Occurred: 09/23/2014
- Reported Damages: $100.00
- Location: Betfred Outlet, Findon.
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Hello!
I visited the Betfred outlet in Findon on Sunday morning.
I asked the shop assistant if it was possible to place an 'anytime goal scorecast' on the Liverpool v Manchester Utd match. He said this was possible.
I then proceeded to place a £2.00 bet on:
Liverpool 2-1 Manchester United with Van Persie to score at anytime.
The prediction was correct but when I returned my betslip to the Betfred outlet in Horsham they said that the bet was void. The assistant recommended that I call customer enquiries. The phone assistant said that the shop assistant in Findon would receive a firm telling off for accepting the bet but that was the best that they could do. They wouldn't even refund the £2.00 stake. I found this extremely frustrating and unprofessional. Is there any action I can take? Thanks in advance for taking the time to read my e-mail and I would appreciate any advice you have for me. Joseph Dormer
- Seeking Resolution: Other
- I would like the bet to be adjusted to the best possible format that is not void.
- Sepulinus SBID #868fba9962
- Posted 09/26/2014
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Company Statistics
- Complaint Against Beftred
- Complaints Filed: 1
- Reported Damages: $100.00
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