RAC 1888-672-2411
Complaint 160613 Details
- Date Occurred: 09/21/2014
- Reported Damages: $360.00
- Location: 2665 South hwy 6 Houston Texas 77082
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
We went to Conns to get a washer but end at RAC desk. My husband wasn't sure about getting this new contact with another company. I talk to him and he said ok lets get the pair (washer and dryer ). Before we sign all the agreement we ask questions and this was a LEASE TO OWN COMPANY so my HUSBAND DIDN'T WANT IT THE WAY AND THE PAYMENTS WILL BE 36 PAYMENTS OF $200 EACH MONTH. FOR A TOTAL OF $5,500. tHAT MAKE US CHNGE OUR MIND AND THE SAME MINUTE WE TALK TO THE RAC SALES REPRESENTETIVE WHO AGREE ON CANCEL EVERTHING BUT SHE ALREADY SUBMIT OUR DOWN PAYMENT OF $360 TO THE SYSTEM AND WASN'T ABLE TO GIVE US OUR MONEY BACK.since we were the last costumers of the day. She promise that first thing in the morning she will talk to her manager and give us our refund. Next day she didn't call, Instead she went and deposit our money, when I call her at noon she told me that her manager said that the corporate will send me a check in the following 10-17 days.
They don't have any cash to refund my money. Have 6 kids and a newborn 3 weeks ago. Can be without a washer for 17 days waiting for this people to send me a check. :(
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 360.00
- mom2009 SBID #8d745697e6
- Posted 09/24/2014
Comments
- JanaReed SBID #a03eb8ace3
- Posted 09/25/2014
- Hi – I work at Rent-A-Center and I’m really sorry to hear about your experience with RAC Acceptance. I know that our Customer Care team would want to get this taken care of and get your initial payment refunded to you as soon as possible since you never actually took the washing machine home. Please give them a call at 1-800-422-8186 and let them know what happened so they can help. Thanks.
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Company Statistics
- Complaint Against RAC 1888-672-2411
- Complaints Filed: 1
- Reported Damages: $360.00
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