Ebelking
Complaint 160547 Details

My tablet arrived and had a faulty screen its now one week later 17 emails no existing UK office no phone no you can contact them on ,no UK support a pay pal dispute and a big headache.wop ding bang.

Qin Zhang email is [email protected] vincent really!

This below is the UK office address . I have been told by Cathy who seems to be the only one at ebelking that the uk return address is just a PO box and no one is there to receive anything.Who then handles the tablets some sort of ghost! This was after i said i would deliver faulty product by hand . You will now see that there web site which used to state that they had UK customer support has been withdrawn . strange that ?
UK ADDRESS
X ZHANG
Suite 226 Arndale House.
3 The Precinct Hight Street.
Egham,Surrey.
TW20 9HN
United Kingdom

You can also send letters to

Unit 2 - 155 Changxiu Rd,Jiaxing.Zhejiang,China.314100
Telephone:+86 18357363664
Fax:+86 84162288
Email:[email protected]
or
R2118,Building A,Qunxing Square
North Huaqiang,Futian district
Shenzhen
Guangdong Province, 518031
China
[email protected]

Trouble is every body wants cheap items which is fine but company's like ebelking are out there waiting for you .
USE
1 pay pal
2 credit card
3 find real reviews on line
4 is there a phone no you can call
5 if in doubt ring ghost busters
good luck happy tablet hunters
mac

With regards to Ebellking, and their dodgy UK contact, I would suggest that, in addition to Trading Standards, you also contact your own banks who can investigate this companies fraudulent ways.

Hopefully, if enough return charges are applied for, we can not only get our money back but also make a sizeable dent in this rogue traders bank. Maybe, even stop them from trading.

Trading standard has now been given contact details for their UK base.

The 'UK office' that Ebellking quotes, is actually a private residence in a small bed-sit in
Egham. Details below.

Mr X Zhang
78c Hummer Road,
Egham,
Surrey
TW20 9BP. Telephone number 01784 390381

Mr Zhang also is sole proprietor of a company called HUGEDEALS Ltd. Who trade out of another address. See below;

Huge Deals Ltd.
406 Montrose Ave,
Slough Trading Estate,
Slough.
Berkshire.
SL1 4TJ Telephone 01753 696508

This company is registered with companies house . Company ref. 07921386.

It is my guess that the humble Mr Zhang may actually be EBELLKING.

Unfortunately he is out the country on holiday at the moment. Wouldn't it be nice if we could give him something nice to return home to?!

David