StubLTD.com
Complaint 15711 Details

I received an email from this website around noon today telling me that my order was approved. Naturally, I was confused and here's the email word for word.

Greetings, HEATHER!

Your monthly automatic recurring order of Resveratrol (Rez-V) has been approved and will be shipping within the next 24 hours!

It has long been known that the skins of certain fruits (grapes, blueberries and cranberries) and wine contain a compound called resveratrol, which has beneficial antioxidant properties.

Our safe & effective Resveratrol product will help you lose weight, increase your energy levels and make you feel & look great.

Thank you for you monthly automatic recurring order!

The email besides having my name also had my credit information and address. I'm allergic to blueberries, I would never order this product. So I tried calling the number attached(1-800-505-3795), but no one was answering.

Then I tried my bank and they told me that since the charge was still pending I would either have to cancel through the company or wait until it went through and then cancel the charge.

I called again except with a different phone number that my bank said was attached to the charge on my account.

1-800-503-2547

I actually got through with that number and the woman who answered asked for my account number. I don't have an account with the company. I got her to cancel the charge and the product subscription I somehow obtained.

She also told me that she was deleting my information from the system. Yeah right, I'm going to order a new card when the banks open so they don't charge me again for something I never ordered. Also, it that charge still goes through I'm going to get my bank to cancel it.