united road
Complaint 155697 Details

Beware of this company. They looted my vehicle right down to stealing the air freshener. Vehicle arrived damaged in more places than one and when I complained they completely ignored me and my messages.

I used United road to ship my car from Miami to New York. When the car arrived in New York everything inside was missing...I mean everything! Cds, sunglasses, a leather jacket , and my iPod which was locked up in the glove compartment. My front window, on a new range rover completely scratched.

I understand things happen in life, but the best was when I called them. THey said "well the truck carrying my vehicle makes stops and my stuff could have been stolen anywhere... no apologies , no concern, no attempt at a remedy.
In fact, none of the Managers would speak to me personally...Like the other report says..CROOKS! none would answer my emails, no one will call back...it is unfathomable that companies like this still exist in the modern era.
Hard to believe they can get away with it,so i am doing what I promised them I would do, work hard to make sure others don't go through the same miserable experience. Don't use this company, you will get ripped off and will have no remedy from them. I wish I had read the other reviews before using them.

I even told them id be contacting the BBB and they didn't seem to care.. I really think they are fly by night. You have a choice, don't let them loot your property! first class thieves. I will continue to do my part to insure companies like this don't take advantage of consumers!
BEWARE