British Airways
Complaint 154399 Details
- Date Occurred: 08/19/2014
- Reported Damages: $60.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I tried to book a flight LHR to EDI for my daughter (a regular occurence) via the BA website. When it came to payment, the system came back with 'internet connection lost'. I tried to book again with the same result so I left it, intending to do the booking next day at work.
When I got to work there was notification that I had booked and paid for two tickets for the same flight for the same person (my daughter).
I immediately cancelled one of them but was charged £60 for my trouble.
I complained to BA but got no sympathy or refund. I pointed out that they had let me book two seats for one bum - I used my daughter's BA Exec Club number. Thay are now ignoring me.
Update: 07/03/2013
BA paid up and awarded me miles.
- uniwhizz SBID #5620893cde
- Posted 09/06/2014
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Company Statistics
- Complaint Against British Airways
- Complaints Filed: 2
- Reported Damages: $60.00
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