TropiCleanse
Complaint 154190 Details
- Date Occurred: 09/04/2014
- Reported Damages: $54.90
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I have today been debited £54.90 by tropicleanse without my authority, i have gone overdrawn in my bank and may now incur charges, a dd has not been paid and i have been on the phone all day and no-one would do anything, managers are in meetings, my bank Natwest won't do anything and they know about this company as well,they let them have the money but have put a stop on future payments, i am so mad that Natwest have given them my money without my permission, what happened to chip and pin? seems you don't need that just to be able to get card details by deceit!!!
- jolo1969 SBID #6fdacf4f50
- Posted 09/05/2014
Comments
- TropiCleanse SBID #27115d8099
- Posted 09/06/2014
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Hello,
You took the TropiCleanse trial offer, which clearly explained the details of the auto-subscription after the trial period in the Terms & Conditions.
Customers can cancel within the trial period to decline enrolment in the auto-shipment programme.
The T&Cs are displayed to customers via:
1. A link at the bottom of every page during the ordering process
2. In full on the page where you enter your card details
3. In the automated confirmation email
4. On the Dispatch Note
Please email [email protected] with your complaint and a member of the team will be happy to help.
TropiCleanse Support -
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- jolo1969 SBID #6fdacf4f50
- Posted 09/06/2014
- Strange no-one wanted to help me when i rung up!!! U are just fraudsters and know exactly what you are doing, thats why all the managers are on calls and you divulge where you are based, Probably not in england thats why you get away with it!!
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- jolo1969 SBID #6fdacf4f50
- Posted 09/06/2014
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i haven;t even received any goods?
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- TropiCleanse SBID #27115d8099
- Posted 09/07/2014
- We are sorry to hear you have not received the product. Please contact [email protected] with your full name so that we can locate you on our system and deal with your complaint accordingly and resolve any issues ASAP. Thanks.
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- jolo1969 SBID #45971bf846
- Posted 09/07/2014
- I have done this and had no reply yet, you take my money and don't supply the goods!!! FRAUDSTERS
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- jolo1969 SBID #6821a52782
- Posted 09/08/2014
- My husband is a police officer and is looking into this for me
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Company Statistics
- Complaint Against TropiCleanse
- Complaints Filed: 52
- Reported Damages: $10,961.19
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