fraudulent charge on my card
Complaint 153909 Details
- Date Occurred: 09/04/2014
- Reported Damages: $14.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
At 11 A.M. today my total paypal card was charged $14.95 to PrivPro 1800511433 Caus. I searched the company online today and the results were posts about fraudulent charges against them. The posts were right they are not a 24/7 calling center. I believe they are part of a scam with Spokeo. I joined last month and cancelled the same day. Their advertisement of the information they can provide you was by far false. Their results dissatisfied me
- Lauren SBID #9707afd4dd
- Posted 09/04/2014
Comments
- Spokeo SBID #626fa296e3
- Posted 10/04/2014
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Dear Lauren,
I am sorry to hear that you've experienced issues with our service. I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user. However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. We are only as good as our sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.
In regards to your Identity Protection billing, I would be happy to explain. Upon purchasing our service, we do promote a 30-day free trial to Identity Protection, which can begin to bill you after that period. I'd be more than happy to assist you resolve any issues with both our subscription as well as put you in touch with an Identity Protection representative as soon as possible, if you would kindly email us at [email protected], and mention this complaint in your email.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against fraudulent charge on my card
- Complaints Filed: 1
- Reported Damages: $14.95
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.