Bellaplex
Complaint 148717 Details

I completed a transaction to pay for only shipping which was supposed to be just $1.95 each for 2 separate products from the same promotion. One said they would not ship to Canada and the other appeared tp have taken my information and processed the order. Then I checked my bank account that day online and saw I was debited $2.11 as 2 separate debit transactions and then they were both reversed, which I believed was because they did not ship to Canada, so thought the matter was resolved as the debit had been reversed.
Several weeks later I received a postal parcel notice and went the outlet indicated on the card to see what it was and saw that there was a duty charge on something from one of these companies for nearly $30. I was informed I could refuse it and have it sent back which I agreed to do because I was not aware there would be any duty charges and I was not expecting the products to be sent anyway as indicated by the one product ordering information telling me they did not ship to Canada. I thought this was the end of it until I saw my bank account had been debited twice today for the same amount of a little over $70. This is for products I did not receive and did not agree to pay anything other than the small shipping cost initially anyway.
Then upon calling my bank after finding the two charges, I went back in my account over a month and saw the day after they initially debited my account for the $2.11 and reversed it that they debited my account in the amount of $2.08 in two transactions.

I have apparently paid these companies in total $146.06 for products that were promoted as free as an introductory offer with only a small shipping charge and no other costs. I would have never agreed to have my account debited for this amount and would never pay even at the store level this amount for either product.