Mate1.com
Complaint 148078 Details
- Date Occurred: 08/17/2014
- Reported Damages: $50.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up to this company on the understanding that if I was not saisfied after 3 days I could cancel my subscription whch I notified them to cancel but on checking my bank statement I find that they have gone against my wishes and have taken out 39 English Pounds 95 Shillings and there seems to be no way that I can get in touch with them to get this recified,
- Anonymous SBID #25db202cae
- Posted 08/18/2014
Comments
- Mate1_Support SBID #66798b4b7f
- Posted 08/20/2014
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We’re sorry to hear you've had trouble contacting us. Mate1.com is committed to finding solutions for its members and offers some of the best Customer Support available in the online dating industry, including 7-day-a-week toll-free phone support (1-888-688-4760, or 1-514-907-0015 if you are outside North America), round-the-clock email support from our help page - http://www.mate1.com/nw/faq - as well as a live chat support feature available during normal business hours. Many similar sites offer only limited support options, some lacking even a phone number to get in touch with their staff. We’re even open for most holidays, and we post specific holiday hours directly on our Contact Us page when we’re not.
Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!
For your convenience, here is a direct link to our site's Help/Contact Us page, which contains most of our contact options.
http://www.mate1.com/nw/faq
For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:
http://www.mate1.com/nw/login -
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Company Statistics
- Complaint Against Mate1.com
- Complaints Filed: 128
- Reported Damages: $88,952.07
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.