Mobile Plus Inc
Complaint 145941 Details
- Date Occurred: 08/13/2014
- Reported Damages: $40.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Same issues as everyone else...unauthorized charges on my cell phone bill. I was billed twice for $19.98 each. T-mobile tried to block it and request refund to no avail. They gave me a phone number for Mobile Plus, which turned out to be their service number "My Mobile Care". Before you call them at 1-855-855-7117, make sure you have your 5-digit short code from your service provider. They will not help you otherwise. When I called My Mobile Care a second time, there was not a ringing tone; just dead air. Mobile Plus is a internet marketing company. You will not find a phone number on their website. Please make sure to notify the Better Business Bureau at www.bbb.org. and submit a complaint. I am in the marketing business and it disgusts me that Mobile Plus, Inc., based out of San Francisco, is doing fraudulent business practices. Doing this makes all marketing companies look bad and untrustworthy.
- Anonymous SBID #a06f47a5de
- Posted 08/13/2014
Comments
- Carl SBID #d76c00b70d
- Posted 08/29/2014
- I have the same issue and T-Mobile refused to refund the charges although they did put a block on "Short Codes" on my account. What is the 5 digit short code you referenced above? I tried calling Mobile Plus and the numer would not even connect.
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Company Statistics
- Complaint Against Mobile Plus Inc
- Complaints Filed: 51
- Reported Damages: $2,101.33
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