AT&T
Complaint 143071 Details

  • Date Occurred: 07/05/2012
  • Reported Damages: $200.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

To whom it may concern:
My name is Owusu Asamoah and I have an AT & T wireless account. I have had an account with AT & T for approximaterly since 2007. On July 5th 2012 we moved from Massachusetts to Columbus MS for employment obligation. Upon arrival on 7/5/2012 I realized my my AT & T wirless cell phone did not have a service inside my home. I contacted the company and I was told I needed a 3G microcel to boost my signal. I acquired the device from AT & T and when I tried to activate the device online and I was informed the serial number on the device is associated with a different account number. I called AT&t representative about the issue on numerous occassion and they were unable to resolve the issue. When I inquired about cancelling my account with the company because of their inability to provide me with the services I was paying for; I was informed because of my contractual agreement with the company I have to pay a penalty in order to do so. I have already paid for services I did not fully used in July and I am being charged for service in August with $109 and a penalty of approximately $300 to cancel my service. I will be very grateful if you can advise me on this matter. I can reached at email address (Personal Information Removed)

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Business Profile Summary

  • AT&T logo

Company Statistics

  • Complaint Against AT&T
  • Complaints Filed: 187
  • Reported Damages: $9,334,883.09
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