ProTek ID
Complaint 14076 Details
- Date Occurred: 08/17/2013
- Reported Damages: $389.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Unaothorized withdraw from our checking account. When contacted they said they called on Aug. 12th. and got the ok. I was not at home that day and do not answer any calls that are not familar, we let the answering machine take the calls.
- jeff SBID #130ece46fd
- Posted 08/22/2013
Comments
- Jane SBID #N/A
- Posted 09/17/2013
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Protek I D is hitting my parent's checking account each month.
We filed a fraud complaint with the bank. The parent has dementia. The day Protek I D said they received consent (on the telephone) was a day nobody was home as that parent was with me.
I had already spoken with their third party "customer service" company, and made sure they understood that they had no permission, on record, supposedly taped (uh, just like they claim to have of this dementia patient) to be able to hit the checking account again. A refund was promised, within 21 days (too easy) and they agreed to no longer hit the checking.
But, they did, four months now... they will not stop and apparently the fraud dept cannot block the transaction. We opened the claim against Protek I D, the bank asked us if this parent had been to a "payday loans" or done anything like this (trying to figure out how the checking account info got out).
They hit, conveniently on the same day as the social security check arrives (it is not on the same date).
I am next going to the social security office to complain, as this parent, no longer drives, and hasn't done business, and doesn't have a checkbook to be able to furnish the correct info. There are only two organizations that have this checking account info, and social security is one of them.
I am very concerned. Apparently closing this checking account is the only way to stop them.
Protek I D is what is written as the "pay to the order of" and everyone who is on social security and has direct deposit should watch their accounts carefully. -
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Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against ProTek ID
- Complaints Filed: 32
- Reported Damages: $11,672.40
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